Hearing lasts a lifetime.
And so does our service.
Whether it’s your first time getting hearing aids or you’ve been a client of ours for years, we are wholeheartedly committed to delivering the best care in the industry — as well as the most innovative, forward-thinking hearing solutions in the industry.
We offer everything from comprehensive hearing evaluations to hearing aid fittings, maintenance and repair as well as premium battery programs, warranty programs and financing options that work for you. As a client of ours, we also provide lifetime check-ups and hearing aid servicing. It’s just another way of showing how committed we are to making a positive difference in your life.
We’re proud to have great relationships and access to all major hearing aid manufacturers. This means we can always offer industry-leading solutions and always make the right recommendation for your goals, lifestyle and hearing needs. We are not beholden to any one specific manufacturer.
What do our hearing fitting services include?
- Programming the hearing aids to fit prescription targets based on your hearing loss and the size and shape of your ear
- Counselling of the adjustment period and getting used to new sounds
- Teaching you how to properly care and maintain your hearing aids, including cleaning, changing batteries and keeping them safe from moisture and external hazards
- Practicing insertion and removal of your hearing aids
- Going over any additional technology such as digital modulation systems, apps, remotes and external microphones
What does our hearing aid maintenance and repair services include?
- Cleaning your hearing aids, replacing parts such as microphone covers, wax guards and domes, dehumidifying the hearing aids, re-tubing moulds and more
- Determining hearing aids are working at full capacity
- If necessary, sending back to the manufacturer for repair or replacement
*Maintenance visits are recommended every six months to ensure your hearing aids are functioning properly. We are able to perform most repairs right in the clinic when necessary.
Premium Battery Program
We offer up to five years of batteries with the purchase of new hearing aids.
Product Warranty Program
We also offer a comprehensive, industry leading, peace of mind warranty program, including a service warranty for repairs and a loss and damage warranty for up to five years.
For more information on anything hearing aid or hearing health-related, talk to one of our hearing professionals or book an appointment today.